Dover Saddlery

Dover Saddlery reviews

Good
Good: 8.9/10
17,675 customers have rated this store since 2006
Customer Certified
Dover Saddlery
  • Address: 525 Great Road Box 1100, Littleton, MA, 01460, UNITED STATES
  • Tel: 1-800-406-8204
  • Online: customerservice@doversaddlery.com

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other Immediate (E-Mail Gift Cards)

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Pay Pal

Dover Saddlery ratings

Summary

  • Overall rating
    8.9 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Dover Saddlery

  • 9/10 Review by: Tomas

    It was a quick and easy experience. Found the products I needed cheapest on your site. Thanks for that .

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  • 6/10 Review by: Online Shopper

    Big flaw in the purchasing process is that Dover never told me what the expected delivery date would be. Since Dover is known for their long shipping times I only order stuff from Dover if I am not in a hurry to get the order. Dover is loosing a lot...

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  • 7/10 Review by: Judy

    I like product selection. It was hard to determine the size breeches to get my daughter, and I didn't want to pay 12.95 to send back and am a bit annoyed I have to pay for shipping for the replacement pair. I ordered a smaller size and will keep...

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  • 10/10 Review by: joe

    Dover is awesome! I love it so much

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  • 9/10 Review by: marney

    Dover on-line is friendly and easy to use. They also have employees ready to "chat " with you and answer any questions you might have. The products they carry are top notch!

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  • 10/10 Review by: Online Shopper

    I love ordering from here! They have everything I want and keep it at a pretty fair price.

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  • 10/10 Review by: Online Shopper

    Have shopped with them for years. They always have high quality products and great service.

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  • 7/10 Review by: Online Shopper

    I was disappointed that shipping wasn't waived for my purchase. I was happy about the sale but then the shipping made it feel like there wasn't really a sale. I am however excited to receive my purchases.

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  • 10/10 Review by: Online Shopper

    Always a great experience. If I cannot find an item I can call customer service. Its easy!

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  • 9/10 Review by: Becky

    Looking forward to my Dover order!!

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